Frequently Asked Questions

How can we help you?

Why should I buy a domain from you?

No haggling, no Auctions, no dubious traffic claims and no sudden price hikes on enquiry. The price you see is the price you pay. We only sell premium keyword domain names for the prime Western markets.

Which payment methods are accepted in the Online Shop?

We accept direct BACS payment or escrow (additional fees apply) through our registered Solicitors (UK or Australia only).

How long will delivery take?

A domain transfer to another ISP may take between 2 – 14 days depending on the ISP. Alternatively, if you decide to create a client account with us, the domain transfer will be within 24 hours (Monday – Friday).

What exactly happens after ordering?

While your bank payment is processing (please use your domain as the payment reference), we’ll contact you to agree the transfer arrangements. Let us know if you’d like a hosting account with us or instruct us to initiate the transfer to your nominated Internet Service Provider (ISP). Be assured we’ll keep you updated on every step.

Do I receive an invoice for my order?

Yes. Domains are taxable in the UK and Australia and tax is included in the cost of domains purchased from these countries. Buyers outside of the UK and Australia are responsible for any tax obligations of their country.

Send us an email

Need help?
We know that buying digital real estate isn’t easy, so if you have any questions or require assistance, feel free to contact us.